Paul James Hairdressing is a hair salon, operating in 12 locations in the Johannesburg area. Under the proven Paul James brand, stylists undergo extensive training to deliver consistent, high quality service and adhere to a systematic customer service policy.
This client attentions approach, which starts at the beginning of our clients experience when they walk through our door and does not end until we say good-bye at our Paul James salons. This continuity of service in one of the reasons our customers retention is high and we are able to expand into new locations. Our clients know they will be treated with the highest standard, no matter which salon they walk into.
Paul James Hairdressing is proud to offer retail products at our salons and our online store. These established brands are easily recognizable and valued by the customer and are available for purchase by our clients as well as walk-in customers. We are also known for our high retail to service ratio – our salons sell between 25%-30% retail.
Our mission statement is straightforward and simple: Client is king. Keeping people happy at the right price, with the highest quality of service delivery, will keep them coming back for more.
To establish a need, satisfy a desire through knowledge, skill and creative ability.
Paul James Hairdressing consists of 12 salons in the Johannesburg area. Although the majority of the shares are owned by Paul Fox, bringing up people through the ranks to ownership is a big part of our culture.
With over 6000 clients, the client can rest assured they are in experienced and capable hand, whether coming in for the latest trends or the most classic styles.
Did you know that our stylists also work on professional/celebrity projects?
Lee Ann Mole – 5FM
Patrica Lewis – Afrikaans Singer
Micheal Mole – Top Billing
Kurt Darren – Singer
To name but a few and various sporting personalities.
Here at Paul James Hairdressing we like to give back to the community, in the Johannesburg area, we support St Mary’s Children’s Home and raise on average R50 000 per year. We also do the children’s hair monthly. It’s our belief that success should be shared, and this is one way to make the world a little bit better whenever we can!
Other organizations we’ve helped include:
Alberton Football Club, Alberton High School. Many other schools in the area, Amcare, St Mary’s, Alberton Running Club and many more.