Polite reminder to all our lovely clients
Due to busy times We have had to enforce and put in place a cancelation policy.
Your appointments are very important to us, it is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations or adjustments. But 48 hours or more would be preferred.
Please understand that when you forget or cancel your appointment without giving enough notice, We miss the opportunity to fill that appointment time, and clients on the cancelation list miss the opportunity to receive services. Since the services are reserved for you personally, a Cancellation fee will apply.
– Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.
– “NO SHOWS” will be charged 100% of the reserved service amount.
– Clients continually rescheduling or adjusting appointments will be required to pay a non refundable 50% deposit to secure your place.
Please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and double check any appointments if you’re unsure.
I hope all clients are understanding of this it saddens us to have to reinforce this. Thank you PJH xxx